Sat, 27 Apr 2002
Earth to Microsoft
The NY Times article regarding Microsoft executive Christopher Jones testimony this week compels me to write.
"Consumers would be confused and frustrated if products marketed as Windows operating systems were incapable of running Windows applications because blocks of software code relied on by those applications had been removed,'' he said, in written testimony. [NY Times]
Let me rephrase this:
Consumers are confused and frustrated because products marketed as Windows operating systems are incapable of running Windows applications because blocks of software code relied on by those applications have been removed.
Did Microsoft just forget about this? Or this?
Finally, Jakob Nielsen says, "I recently wasted half an hour trying to print a report that had many screenshots. Several of the images printed only as "X." Why? Was it a problem with Windows'98? Or with Word 2000? Or was it that the vendor had yet to update the printer driver? Maybe the printer simply had too little memory. The point is: I couldn't figure it out, and I have a Ph.D. and 28 years' experience using computers. After messing with various settings, I finally succeeded in getting my printout, but this small victory was no help the next day, when we were suffered under a different piece of software." [useit.com]
And I couldn't possibly say anything that would make the point clearer than that.
Posted at: 08:32 | permalink
